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Online payments terms and conditions

Please read these terms carefully before using the online payments facility. Using the online payments facility on this website indicates that you accept these terms. If you do not accept these terms do not use this facility.

These terms and conditions apply to Hopecardis 2019 registration online payments made to the organizing committee of Hopecardis 2019 in Jakarta.

All payments are subject to the following conditions:

1. All prices for foreign or international participants in US Dollar.
2. Your payment will take a minimum of 2 - 3 working days to reach your account. (This includes time to verify your credit/debit card details with your credit/debit card supplier and for payment to be notified to the Committee.) If your payment is overdue and recovery action is about to be taken, you should contact the Hopecardis 2019 secretariat.
3. We can not accept liability for a payment not reaching the intended account due to a registrant quoting an incorrect account number.
4. Neither can we accept liability if payment is refused or declined by the credit/debit card supplier (due to the customer quoting incorrect card details or other reasons).
5. If the credit/debit card supplier declines payment, the Committee is under no obligation to bring this fact to the registrant's attention. Registrants should check with their bank/credit/debit card supplier that payment has been deducted from their account.

Confirmation of Payment

You will receive a confirmation of your payment on your screen after you make the payment. You will have the option to print off a receipt or email a copy of the receipt to your email address once your transaction has completed successfully.

Online Privacy Policy

Your right to privacy is very important to us and we recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

We believe this information should only be used to help us provide you with better service and that's why we have put a policy in place to protect your personal information.

We will not provide any of your personal information obtained via the web to other companies or individuals unless required to by law.

Whenever you provide sensitive information (for example, a debit/credit card number to make a payment) we will ensure all reasonable steps to protect it; such as encrypting your card number. We will also take security measures to protect your personal information in storage. Debit/Credit card numbers are used only for payment processing and are not retained for marketing purposes.

Our websites may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Cancelation and refund policy
The Organizing Committee will refund the registration fee according to the following policy.
Notification of cancellation must be received in writing to the Secretariat by e-mail or fax. Only cancellations made in writing are acceptable.

Date Amount to be refunded
By 10 Mei 2019 50% refunded
By 10 July 2019 30% refunded
From 11 July 2019 No refund

*All bank charges for remittance must be paid by the registransts.
*Refunds will be made after the Congress

If you have any questions regarding the registration, please contact the Hopecardis 2019 secretariat.
Mobile : +62815-8914-550
Phone : +62 21 31934636
Fax       : +62 21 3161467
Contact Person :
Ella / Yuyun / Jaya